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Sento Consultants


« ... The Sento IQ tool developed by Pierre Leblanc is one of the best diagnostic tools and organizational benchmarks I’ve ever used... »

Mario Grenier
General Manager

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Case studies

Since Sento’s IQ® was rolled out in North America five years ago, many companies have reaped the benefits:



  • Alfiniti, based in Saguenay, improved its IQ® from 0.3% to 41% and generated profits enabling it to acquire a US rival twice its size. The company’s current IQ® of 41% means it can go much further than it could with Lean and can genuinely incorporate Lean IQ® into its organizational DNA.

  • Almac, based in Lanaudière, has seen its order backlog grow in the space of two months to match the total revenue value of its last operating year, despite the recession affecting its competitors. The company’s IQ® rose from 13.5% to 34% over the same period.

  • Liard Industries: This company’s IQ® rose from 10% in 2008 to 25.4% in 2009. Thanks to this increase, Liard Industries has done more than simply keep its head above water during the current recession: it has actually made profitability gains.